/terms

1. Seller

ROBOPAZAR ELEKTRONİK LİMİTED ŞİRKETİ, Kirazlı Mah. 1188. Sk. No: 38 A, Bağcılar / İstanbul. Tax no 7352325322, MERSİS no 0735232532200001, trade registry no 1124742. Phone: 0 536 473 89 69. Email:

2. Account

No password is needed: every time you sign in we email you a one-time code. The website and the mobile app share the same account. You are responsible for keeping your email account secure. You must be 18 or older to place an order.

3. Products and prices

The Platform lists only items that are in our warehouse. Prices are in Turkish lira and include VAT (KDV). The shipping fee and the free-shipping threshold are shown in the cart and in the order summary.

If there is an obvious price or stock error, we may cancel the order and refund the full amount you paid.

4. Orders and payment

Payment is by bank transfer (havale/EFT) to our IBAN only; we never ask for card details. When you place an order, the items are reserved for you for 24 hours. If no payment arrives within that time, the order is cancelled automatically.

Once the payment reaches our account, we confirm the order and let you know by email.

5. Delivery

Orders are handed to the courier within 24 hours after the payment is confirmed and are shipped to addresses in Türkiye. Delivery time depends on the courier. If the parcel arrives damaged, ask the courier to write a damage report when you receive it.

6. Right of withdrawal

Under the Turkish Distance Contracts Regulation you may withdraw from the contract without giving a reason within 14 days of receiving the goods. Just email or call 0 536 473 89 69.

Send the goods back within 10 days of your withdrawal notice; we will tell you how. We refund the amount you paid to your IBAN within 14 days of receiving your notice. You are responsible for any loss in value caused by using the goods beyond normal handling (for example, soldering).

7. Defective goods

If a product is defective, you have the rights set out in Consumer Protection Law No. 6502: withdrawal from the contract, a price reduction, free repair or replacement. Contact us at or 0 536 473 89 69.

8. Liability

Our products are electronic components; connecting and using them correctly is the user's responsibility. Product descriptions are for information. Except where the law does not allow it to be limited, we are not liable for damage caused by wrong connection or by using products for purposes they were not made for.

9. Mobile app

The mobile app offers the same account, cart and ordering as the website, and these terms apply to it too. If you download the app from the App Store or Google Play, that store's rules also apply.

10. Disputes

These terms are governed by Turkish law. Please contact us first with any complaint. You may apply to the Consumer Arbitration Committee within the monetary limits set each year by the Ministry of Trade, or to the Consumer Court above those limits.

11. Changes

We may update these terms; the current version is always on this page. Orders already placed are governed by the terms in force when they were placed. For information about your personal data see Privacy policy.